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Nintendo and Why User Training is Dead

Properly designed software shouldn’t need any instructions let alone require a training on how to use it. Designing software properly is actually a hard problem. We are getting better at it slowly....

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The Future State of Capability Building in Organizations: Inspirations

CC-licenced photo by Flickr user kevindooley I have been involved in organizing a workshop on capability building in organizations hosted on my employer‘s premises (to be held on October 20th). We have...

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